AirAsia Introduces 2 New Baggage Services Take More Onboard with “Xtra Carry-on” and Baggage Claim Faster with “Xpress Baggage”

BANGKOK, 21 January, 2022- AirAsia introduces Xtra Carry-on, allowing up to 14 kg of carry-on baggage from a usual 7 kg, and Xpress Baggage, offering express baggage claim at key terminal destinations. Both optional ancillary services are available now for booking along with flights on the airasia Super App.

AirAsia Thailand Chief Executive Officer, Mr. Santisuk Klongchaiya said that “We’re an airline that continuously evolves based on consumer demand. These new services for 2022 are designed for guests who value greater convenience and speed when it comes to bringing extra baggage on board  or priority checked baggage collection on disembarkation. They have been introduced  following   AirAsia guests survey responses collected over the past few years.

“AirAsia is always improving and looking at ways to offer the best experience . Even amid the COVID-19 situation, we want our guests to be assured they will receive the best possible service to better meet their needs. These two new optional  services provide more value and choice  for travelers on our flights” Mr. Santisuk said.

Xtra Carry-on is a service that allows guests to carry up to 14 kg of baggage onto a flight, so they can keep their valuables in their sight at all times. At present, guests are allowed two pieces of carry-on baggage with a combined weight not exceeding 7 kg at no cost. With Xtra Carry-on, each piece may now weigh a maximum of 7 kg for a combined 14 kg. This service may be limited on some flights due to inflight weight restrictions and security regulations will apply.

Xpress Baggage is a service for guests who need to claim their baggage as fast as possible upon arrival at their terminal destination. From only 50 THB, AirAsia travelers can receive their baggage as priority guests soon as they disembark. Book the convenience of Xpress Baggage along with seats and other optional extras, using airasia Super App.

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