Mendenhall River flooding update: tips and next steps as clean-up continues

Clean-up and repair continues into the weekend as many residents move into the long-term recovery phase. Now may be the time to start thinking about next steps that were too overwhelming to consider in the immediate aftermath, or to begin your application for state disaster assistance.

Juneau continues to be grateful for the outpouring of support throughout the community and across the state. If you are able, please consider volunteering this weekend to help residents clean up and dry out their homes.

For complete and up-to-date resources and information, visit juneau.org/manager/flood-response. For questions, email floodresponse@juneau.gov.

Safety Tips and Next Steps for Homeowners

In the aftermath of the first days clearing out debris, you may be starting to look around your home and think about all the work still to be done. Here are some helpful resources and tips to keep in mind:

• Don’t forget to stay safe as you work on your home. Now may be the time to check FEMA’s informational booklet Repairing Your Flooded Home for safety tips and step-by-step advice as you clean up and rebuild.
• It can be hard to keep track of everything to do in the aftermath. Take a moment to look over this recovery checklist of steps you may want to take about insurance, mortgage, utilities, and more.
• And don’t forget to take photos, document damages, and keep receipts and invoices as you clean out your home and begin the hard work of rebuilding. These documents will help you make flood insurance claims and apply for disaster assistance from the State of Alaska.

Debris Update

With the help of Alaska DOT&PF and the Alaska National Guard, crews will be working around the clock to collect garbage and flood debris from impacted neighborhoods. We appreciate the additional DOT drivers and operators mobilized from across the state—and as well as your understanding as trucks come through late at night on pick-up runs.

For more info about how to get rid of flood debris, visit juneau.org/manager/flood-response and click “Clean Up & Debris Removal”.

Volunteer Center Open This Weekend

The United Way Melvin Park volunteer center will be open on Saturday and Sunday from 9 a.m. to 6 p.m.

We continue to receive a high volume of requests for assistance, especially as rain moves in and impacted residents hurry to get their homes clean and dry. All volunteers are eagerly welcomed—stop by the center this weekend if you have a few hours free to help out, or fill out the form online.

If you are in need of volunteer assistance, please reach out at bit.ly/juneau-flood to be matched with support.

Red Cross in Juneau

Red Cross volunteers are on the ground in Juneau assisting with damage assessment and mobilizing to help residents in need. Anyone needing assistance from the Red Cross should call 1-800-RED-CROSS to speak with a dispatcher or visit the Juneau Red Cross office at 5636 Glacier Highway.

State Individual Assistance Applications Open

Residents impacted by the flood can now apply for Individual Assistance and Temporary Housing support from the Alaska Division of Homeland Security and Emergency Management. Apply now through October 9 at ready.alaska.gov/Recovery/IA or call 1-844-445-7131 (Monday – Friday 8 a.m – 4 p.m.).

DHS&EM is working to open a Disaster Assistance Center in Juneau to answer questions and help impacted residents apply for Individual Assistance—stay tuned for more information about hours and location.