DBS LiveBetter rolls out carbon calculator so customers can easily track and offset their carbon footprint

Singapore.14 Jun 2022

‘Track Better’ and ‘Offset Better’ are the latest additions to DBS LiveBetter, which has attracted 200,000 users since launch


DBS’ proprietary carbon calculator builds on local market data, and is specially designed for users in Singapore


Customers now have the option to offset their carbon footprint by participating in a curated selection of carbon projects


Singapore, 14 Jun 2022 - DBS LiveBetter (“LiveBetter”), Singapore’s first carbon-conscious tool, now offers users an end-to-end decarbonisation journey that allows them to conveniently track and offset their carbon footprint – with just a single tap on their mobile phones.

Track Better and Offset Better are the two features most recently rolled out on LiveBetter, a one-stop digital platform on the DBS digibank app that seeks to educate and empower users to make sustainable lifestyle choices and live more consciously. These follow the platform’s successful launch last November – comprising Know Better, Invest Better and Give Better, the initial offering enabled users to access eco-friendly tips and insights, kickstart their sustainable investing journey, as well as donate to their preferred social or environmental causes respectively.

In just six months, LiveBetter has attracted close to 200,000 unique users, and successfully helped many customers to play a more active role in doing good – more than SGD 8.2 million has been channelled into sustainable investments, and over SGD 673,000 in donations were made in support of various campaigns.

Jeremy Soo, Head of Consumer Banking Group (Singapore) at DBS Bank, said, “Even as we continue to drive more conversations on sustainability issues, we need to more importantly ensure that everyone is equipped with the tools to translate awareness into action. Through LiveBetter, we seek to guide and empower our customers – many of whom may be unsure about how best to start, or may feel that what they can do as individuals is limited – to learn more, understand, and take action. We believe every individual action makes a difference, and is an incremental step towards creating collective and transformative impact on our planet.”

Track Better – Track, monitor and visualise your monthly carbon footprint

Leveraging the bank’s proprietary carbon calculator, the Track Better feature automatically calculates and generates a customer’s estimated carbon footprint profile based on their qualifying DBS/POSB debit and credit card spends.

Recognising that existing international carbon emission standards and carbon calculation methodologies may not be an accurate reflection of local market needs, DBS has gone on to build its own using national statistics and datasets. The bank has developed a carbon calculation methodology specially designed for customers in Singapore, which has been jointly verified with the Singapore Institute of Manufacturing Technology (SIMTech), a unit of the Agency for Science, Technology and Research (A*STAR).

  • Transactions charged to DBS/POSB debit and credit cards are automatically sorted into categories (e.g. restaurants/bars, fast food, clothing, public transport). The dollar value is then multiplied by an associated carbon multiplier to estimate its equivalent in greenhouse gas emissions.
  • The data will be used to generate customers’ personalised carbon profiles – comprising their total estimated footprint and category breakdowns, month-on-month comparisons, as well as how they fare compared to the average Singaporean.
  • This will be supplemented with simple yet useful information (e.g. what their carbon footprint means in terms of plastic bottles used, as well as sustainable living hacks to help reduce their footprint), aimed at helping customers to better understand what this means for the environment, and the actions they can take to address it.
Moving forward, the bank will continue to enhance the carbon calculator’s capabilities – such as by expanding category breadth and depth, as well as integrating other forms of transactional data (e.g. DBS PayLah!, fund transfers) – so as to build a more comprehensive picture of customers’ carbon footprint profiles. DBS also plans to build and roll out localised versions of the carbon calculator to other key markets over time.

Offset Better – Reduce your carbon footprint with a single tap on the phone

Beyond enabling customers to track and monitor their carbon footprint, customers now also have the option of offsetting it through the new Offset Better function.

They simply need to choose their preferred carbon offset amount, rounded to the nearest kilogram, and can then offset it by participating in a curated portfolio of carbon projects that are focused on reducing greenhouse gas emissions[1].

Driving collective change towards “A Brighter World”



This June, LiveBetter comes alive through an experiential installation at GastroBeats, which runs from 3 – 26 June 2022 in conjunction with iLight Singapore, Asia’s leading sustainable light festival.

Titled “A Brighter World”, the interactive installation invites festival-goers to take a piece of it with them by removing tearaway tabs (made of plantable paper) to ultimately unveil the mural hidden beneath, done by local artist Aeropalmics. Symbolising how every individual can play a part in driving collective change, the installation seeks to spark thought around the climate issues in our midst.

For more information on LiveBetter, visit:https://www.dbs.com.sg/personal/livebetter

[1] All funds will be collated and processed on a weekly basis. DBS will pre-purchase voluntary carbon credits from the portfolio of carbon projects in bulk and hold them as inventory, then retire the voluntary carbon credits in bulk at the end of every calendar month.


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About DBS
DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Euromoney, “Global Bank of the Year” by The Banker and “Best Bank in the World” by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 13 consecutive years from 2009 to 2021.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visitwww.dbs.com.